You might see links on sagedlist to other websites. A practitioner might link to their own website, a booking page, a payment page, or a social media profile.
Following one of these links takes you away from sagedlist. The next page is a website run outside the sagedlist platform. Check where a link goes before you type a password, payment details, or personal information.
Some fake websites are made to look like websites people already know. This is called phishing. This guide explains how to check a link, and what to do if something went wrong.
What Is Phishing?
A phishing page is a fake or misleading page made to get information from you. It usually asks you to type something in or send something back.
Here is what a phishing page often asks for:
- Your email address
- Your password
- Credit card or bank information
- Your phone number
- Verification codes or account recovery codes
- Identity documents, like a passport or a driver’s licence
- Other personal information
A fake page might copy a login page, a booking page, a payment page, a practitioner’s website, a social media page, a sagedlist page, or another service you know. Looking familiar does not prove a page is fake. It does not prove a page is real either.
Why sagedlist Has Outside Links
Most outside links are ordinary. Practitioners, businesses and academies often have a life outside sagedlist, and links help you find it.
On sagedlist today, you might see these kinds of outside links:
- A practitioner’s own website
- A practitioner’s social media profiles
- A practitioner’s own booking system, when they take bookings outside sagedlist
- A payment link, when a practitioner asks to be paid through their own payment page
- A business or academy website, and pages about joining or applying
An outside link is not a bad link because it leaves sagedlist. It is a link to a website with its own rules.
When You Leave sagedlist
When you follow an outside link, you leave the sagedlist website. The next website has its own security, privacy practices, terms, payment process, account system, and content.
sagedlist does not run these websites. A link on a profile does not put the website under sagedlist’s control. The sagedlist Terms say a link to an outside service is not an endorsement.
For the links listed above, sagedlist shows a short message before you go. It says you are leaving sagedlist and shows the website address under the word Destination. Choose Cancel to stay, or Continue to go on. The website opens in a new tab.
The message shows the main part of the address, called the domain, and not the full link. Some profiles also have an intro video from YouTube. Links inside the video player go to YouTube without this message.
This message is not a safety check of the website. It is there so you see where you are going before you get there. sagedlist also refuses to open some addresses it has blocked. When this happens, you see a page saying the link cannot be used on sagedlist.
What to Check Before You Open a Link
Look at the website address. The main part of the address is the domain, like expected-name.com. Does it match the business or service you expected?
Watch for small spelling changes. A fake address might look almost right. For example, expected-name.com and expectedd-name.com are two different websites.
Be careful with hidden addresses. Shortened links and some QR codes hide the final address until you open them. A QR code is a link too.
Ask why you got the link. Does the link make sense in the conversation you are having?
Slow down when there is pressure. Take care when a link comes with words like “pay right now”, “your account will close”, “your booking will disappear”, “send your verification code”, “confirm your password”, or “move this conversation here right away”. Pressure does not prove a link is fake. It is a reason to stop and check.
Pressure shows up in readings too. The warning signs there are in fixed outcomes, curse removal, and pressure to rebook.
Before You Enter Your sagedlist Password
Start signing in to sagedlist only from the sagedlist website. Use the Sign in button at the top of a sagedlist page, or type the sagedlist address yourself.
An outside practitioner website does not need your sagedlist password. If a page you reached through a link asks for it, stop. Check the address, close the page, and go back to sagedlist on your own instead of through the link.
Before You Enter Payment Information
sagedlist does not take payment for a practitioner’s services. You pay the practitioner directly, through the payment method, link or instructions they give you.
Before you pay, check these things:
- Which business or payment service is receiving the money
- The amount
- The service you are paying for
- The website address
- Whether the payment page is the page you expected
A padlock icon or an address starting with https does not prove a website is safe. HTTPS protects the connection between you and the website. A phishing website might use HTTPS too, and HTTPS does not tell you who runs a website.
Links Sent to You in Messages
A practitioner or another person might send you a link in a sagedlist message, by email, by text, or in another app. The link might be real. A link arriving in a message does not prove the website belongs to the person who sent it.
In sagedlist messages, a web address starting with https:// shows as a link, and sagedlist shows its leaving message before you go. A website sagedlist does not allow, and an address written any other way, show as plain text. If you copy plain text into your browser, sagedlist does not show its leaving message first. Check the address yourself before you open it.
Before you enter anything private, check the address. Check why the information is needed, and whether the request matches the service you booked.
Take extra care when someone asks for any of these when you did not expect it:
- Passwords
- Verification codes
- Bank information
- Identity documents
- A large extra payment
- Account recovery information
Your booking emails from sagedlist include a private link to manage your booking. Keep it private. Anyone with the link is able to manage the booking.
Pages Made to Look Like sagedlist
Someone might build a page made to look like sagedlist. A familiar logo, layout, name, or screenshot does not prove a website is sagedlist.
The address is what matters. Before you enter your sagedlist account details, make sure you are on the real sagedlist sign-in page, reached on your own and not through a link someone sent you.
QR Codes
A QR code is a link in picture form. Scanning one usually opens a website.
Treat the website like any other link. Check where the QR code sends you before you enter login, payment, or personal information. A printed QR code is not safer than a link in a message.
Shortened Links
A shortened link hides the full address until you follow it. Shortened links have ordinary uses, but the hidden address is harder to check.
If the link leads to a payment, a login, or private information and you are not sure, find another way to confirm where it goes. For example, ask the practitioner through a contact method you already know.
Redirects
One link might pass you through another website before you reach the final page. This is called a redirect.
The address you see after the page finishes loading is the one to check. If the final website is not the one you expected, stop before you enter anything.
What If the Link Came from a Verified Practitioner?
Verification and link safety are different things. A verification badge helps confirm certain information connected to a profile. It does not mean sagedlist reviewed every outside website, or every future link, connected to the account.
An account might also be taken over by someone else. A link from a verified practitioner still deserves the same checks.
What a badge covers, and what it does not, is in what verification means on sagedlist.
If Something Feels Wrong
- Do not enter any more information.
- Close the page.
- Go back to sagedlist by typing the address or using a bookmark you made yourself.
- Look at the practitioner’s sagedlist profile again.
- If you need to ask the practitioner something, contact them through a method you already know.
- Report it to sagedlist. The section on reporting explains how.
A profile’s reviews are one more thing worth reading again, and how to read them is in reviews: what to look for before you book.
If You Clicked the Link
Opening a page is different from typing information into it. Clicking a link on its own does not mean your account was taken.
If you opened the page and entered nothing, do these things:
- Close the page.
- Do not download anything from it.
- Do not approve a browser request you did not expect, like a request to send you notifications.
- Go back to sagedlist on your own, not through the link.
If You Entered a Password
If you typed a password into a page you now doubt, do these things:
- Change the password on the real website or app, not through the suspicious link.
- Change the same password anywhere else you used it.
- Look at the security settings the service offers.
- Check recent account activity, where the service shows it.
- Sign out of other devices, where the service offers it.
If the password was for your email account, protect your email first. Email often controls password resets for your other accounts.
If You Shared a Verification Code
A verification code is often used to prove you control an account. If you gave a code to someone, or typed it into a page you now doubt, do these things soon:
- Go straight to the real service, not through the link.
- Check who has access to your account.
- Change your password if needed.
- End sessions you do not recognise, where the service offers it.
- Contact the service if your account details look changed.
Do not send a verification code to anyone. This includes sagedlist support.
If You Entered Payment Information
If you typed card or bank details into a page you now doubt, do these things:
- Contact your bank, card issuer, or payment service. Use a phone number or website you already trust, like the number on the back of your card.
- Look over your recent transactions.
- Follow their steps for protecting your card or account.
- Keep a record of the suspicious page and the payment, where it is safe to do so.
sagedlist does not handle practitioner payments, so sagedlist is not able to reverse or refund them. Your bank or payment service is the place to ask about your options.
If You Downloaded Something
If a page made your device download a file, an app, or a browser extension, do these things:
- Do not open files you did not expect.
- Remove unfamiliar browser extensions or apps through your device’s normal settings.
- Use the security tools your device already trusts.
- Ask a qualified technical support person for help if you need it.
What to Keep for a Report
Where it is safe, keep a record of these things:
- The message, and who sent it
- The link text and the website address
- Screenshots
- The date and time
- Any payment record
- Any booking information
Do not go back to a suspicious page to collect this. Keep what you already have.
Reporting to sagedlist
If the link came from a practitioner, business, or academy page on sagedlist, open the page and choose Report this listing near the bottom. Pick This listing, then the reason closest to what happened, like Fraud or a scam, or The payment details look wrong. You need to be signed in to send this report.
In the box for what happened, say which link it was, what the page asked for, and whether you were asked for money or account details. Do not include card numbers, bank details, passwords, or ID numbers.
If the link came in a sagedlist message, open the conversation, open the menu beside Close, and choose Report conversation. To report one message, open its own menu and choose Report. Pick Fraud or a scam if it fits.
For anything else, email hello@sagedlist.com. Tell us the page you were on, the link, and what happened. A person reads it.
A report helps sagedlist look at a listing. sagedlist does not control outside websites. It is not able to recover money, get back an account on another website, or decide whether a crime took place. For money, contact your bank or payment service. For another account, contact the service it belongs to.
Other Guides Worth Reading
Why two practitioners might read the same thing differently, and where any reading stops, is in what readings tell you, and where their limits are.